1. Introduction
Welcome to Vedreams Tours and Travel. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://dreamonwings.com/], use our services, or interact with us in other ways. Please read this policy carefully. If you have any doubts/queries, please contact us at the phone numbers/email address provided at the bottom of the page.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide to us, such as:
- Name
- Contact details (email address, phone number)
- Payment information (Credit/Debit Card/PayTM/Phone Pay/Google Pay/UPI details)
- Travel preferences and special requests
- Passport information
2.2 Non-Personal Information
We also collect non-personal information, such as:
- Browser type and version
- IP address
- Operating system
- Pages you visit on our site
- Referring website
3. How We Use Your Information
We use your information to:
- Process and manage your travel bookings
- Communicate with you about your bookings and provide customer support
- Improve our services and website functionality
- Send promotional materials and updates, if you have opted-in to receive them
- Comply with legal obligations and protect our rights
4. How We Share Your Information
We may share your information with:
- Service providers who assist us in operating our business (e.g., payment processors, travel partners)
- Regulatory authorities, if required by law
- Business partners for joint marketing efforts, if you have opted-in
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Object to or restrict the processing of your data
- Withdraw consent to data processing, where applicable
To exercise these rights, please contact us at [email protected].
7. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our site.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after such changes constitutes your acceptance of the new terms.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Travel Agency Name: Vedreams Tours and Travel
Address: 381, Bidhanpally, Sitala Tala, near Bhola Chatterjee More, Madhyamgram, Kolkata – 700129, West Bengal, India.
Email Address: [email protected]
Phone Numbers: 99857 72987 / 90646 48203